Telkom - Specialists at Bad Service

So, Over a week ago I logged a complaint on Hello Peter concerning a billing issue I have with Telkom Mobile (8ta) and their Social Media Specialist department sent me an email and I rep**** with all the details of my problem. They then asked for proof of payment from me of the debit order that they took from my account. Thursday last week (18/2). That was the last I heard - No Feedback as yet - No Phone as lines are still suspended - and no way to contact them as I only have an email address. <br> I highly recommend that all cell phone users consider other Service Providers because if you have a problem with Telkom, you will end up on the losing end!