TELKOM SOUTH AFRICA'S WORST COMPANY

My telephone number is ***. Telkom decided to end their support for a copper based service in our area and I was told to either accept a Fixed Line Look Alike or I would no longer have a home telephone. I accepted the FLLA with 3GB of 3G data and free Telkom to Telkom calls at R199 per month, paid by debit order. Telkom, as is my suspicion did not cancel my copper contract and kept on billing me. I went to see the folk at Telkom shop, Vaal Mall and was told that they could see that I was being billed but could not say what for. I was told to go home and expect an agent's call at 16:00, which never came. The bill amount increased. Then Telkom cut off my FLLA service for non payment even though the debit orders for the FLLA service were honoured. Off to Telkom shop again. Same story, go home and an agent will call you. This time, at 16:00 the Telkom agent called. I explained the situation and was told to send proof of payment to *** I comp****. Since then I have heard nothing. Subsequent emails to this gentleman have all been ignored. My FLLA is still suspended and I still pay for it. Telkom must be staffed by the most inept and lazy people in South Africa. My cell number is ***