Telkom, sort out your pathetic handling of this case

You have wasted my time and money for more than a year and a half. After deducting amounts which do not correspond to the signed agreement, I couldn’t get it resolved. Even the address on the bill does not belong to me. After my email dated 1 June 2016 about your pathetic service, you indicated that the case was closed on 6 June 2016. Please, how can the case be closed if nothing was done to retify the account problem. You never answered my email. Thereafter you started deducting amounts from my bank account at random and got lawyers to threaten me. After reading the contract again today, I could not find the “Bully part” in the contract. Please forward it to me. Reasontly, yet another letter was send to you through the Consumer Commision. You again stated that the case is now closed and I owe Telkom money. Also, you have not yet indicated how you will pay me for the many days spent to sort this nonense out. Asseblief, maak ‘n plan and sort out this absolute waste of my time and money.