1 reviews | Active since Dec 2015
TELKOM- SORRY WE MADE A MISTAKE ON ADVERT
Telkom November advertises a crazy deal on a home and mobile mix for R259.00p/m.I run into Thekwini branch ,show the cosultant the ad on the telkom website,she accordingly fills in the contract, stating the details of the package as well as the price on the signed contract.(21/11/2015)Went back for feedback on 23/11/2015, was told <br> it was sent to management, awaiting response,went back 30/11/2015, was told sorry but it was a mistake and the ad was rectified!!!.THATS IT, am i supposed to walk away with my head down and my tail in between my legs because YOU made a MISTAKE ? I think NOT, lodged query on TELKOM online FACEbook page on 7/12/2015,<br> response was \ we have sent it to the relevant department and awaiting response ".....AND i am still waiting....."""
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
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Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM178582
Regards
Narriman
Telkom Social Media Team
