Telkom Somerset West mall, *********** staff !!!

ADSL line installed (great service from technician). Technician informed me I can log in in about an hour or so from them finishing installation with my username and password. Ok cool<br> But I dont have a username and passport, tech guys says 'ok they should sms it. Otherwise go to branch as call centers are useless' (I agree).<br> <br> 2 hours later i go to somerset west mall branch to get log-in details only to find out that my ISP cant provide their client with their log-in details, that's after waiting 1h30 for staff member to tell me that she cant log-in to their system because of some error.<br> <br> So she said she will try again later/next day and phone me back before 14hoo next day - surprise surprise that did'ent happen. Next day i go back at 15h00 to ask why, she's off for the day and i must speak to other staff member. Same story, cant seem to get details from my account will phone back me next day.<br> <br> Do you know the definition of insanity: its doing the same thing over and over and expecting different result.<br> <br> this will be the 5th day now and its me going back again to *********** people asking them to do something simple. I'll gonna get all their info for name and shame parrade