TELKOM SOLD ME A DEVICE THAT HAS NEVER WORKED

<p>I ordered "The Big Deal with Huawei E5573" and it got delivered. To my dissappointment the device was not working. I have contacted Telkom through 081180, the Store, Twitter and website; trying to sought out the issue and again, to my dissappointment I did not get any joy. One day, to my surprise I recieved an sms from Telkom indicating that my case has been resolved and to rate the service recieved. </p> <p>In April I decided to cancel my contract with Telkom since I was getting billed every month for a device that has NEVER worked. I have not been assisted in this regard since I am still getting billed by Telkom and I am still with a contract and a device that has NEVER worked.</p> <p> </p> <p>I have been in contact with Telkom every week this month and am still not getting any positive feedback. I would really like to get this device cancelled and have my money back since I was ****** and sold a device that has NEVER worked. </p> <p> </p> <p>Thanks</p> <p>Amanda </p>