Telkom Social Media Team

After logging a fault more than a dozen times I eventually reported a complaint on Hello Peter.<br> The response from Telkom Social Media was \...your query is being attended to and our technical consultants will be in touch.<br> <br> Your ***\"<br> <br> It's been over a month and nobody has been in touch and my synch speed is still hard set to 6398. <br> <br> Just like their call centre, looks like TSM send a copy paste response and close the call without actually doing anything. How many customers are they going to lose to FTTH with an attitude like this?<br> "