TELKOM SO POOR SERVICE POOR

On the 11 June 2018 at 10:30 I bought some prepaid telkom mobile from Woolwoths, I received a voucher with the recharge pin. At home I tried to load it on but the message Im getting back was that the voucher was already used the amount of R250. I then called the helpline at telkom and reported the problem, the person on the other side gave me the reference no of AI ********** and told me that the problem will be solved within 3 days and the money will be uploaded, well telkom I called now for the 5th time and YET NOTHING HAPPENED. The service is really poor. My telkom tel no ********** on the name of AS Fourie. What are you going to do now.