bH
beth H

1 reviews | Active since Aug 2009

29 Aug 2016, 16:57

TELKOM ... so much for being a 'COMMUNICATIONS' COMPANY... REALLY?

<p>TELKOM - PLEASE SORT MY LANDLINE AND ADSL LINE...</p> <p>NO CONNECTIVITY SINCE 23.08.2016.</p> <p>NOT ON ...</p> <p>HAPPENING FAR TOO FREQUENTLY.</p> <p>It doesn't help you phone us from our front door without prior warning to say that you are here - when we are not!</p> <p>Nor does it work when you phone us after 3pm on a Saturday - and you finish work at 4pm - to say that you are 20 minutes away, when we are not home and away ...</p> <p>What would work perfectly would be if a Telkom agent contacted us and chatted to us and we could mutually decide on a suitable time when they'd be able to come sort our line... and then we too would be here ...could this be sooner rather than later?</p>

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Replies (2)
bH
beth H's update30 Aug 2016, 15:13
Reviewer Update

thank you - but could you tell me how long this is still going to take?

i am so furious and frustrated and would be interested to hear what your technical team have to say, as i draw blanks when i phone 10210 to try get some clarity.

will definitely not be recommending telkom.

shame on you telkom... this really is not acceptable.

bH
beth H's update01 Sept 2016, 07:31
Reviewer Update

NOT ON TELKOM.

FFS SORT OUR LINE.

YOUR LACK OF SERVICE IS NOT ACCEPTABLE