1 reviews | Active since Feb 2014

16 Aug 2017, 11:50

TELKOM SO DISAPPOINTING!!!!!

Good day

I don't think it is the first time I complained about this issue but here we go yet again!!

My phone line at home is so bad and unstable its just not believable, every second week we need to log a call to sort out the line at our house so a technician came out replaced the cables and it was working fine this time around the reason is that cables had been ****** and that's the reason I mean I am paying for a service that hasn't been working for more than 2 weeks...

STILL NO RESPONSE BUT "THEY ARE LOOKING AT THE ISSUE"

0
Replies (6)
Telkom
Telkom's reply18 Aug 2017, 10:41
Official

Hi Lemabuya

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply20 Aug 2017, 10:39
Official

Good Morning

Apologies for the delay, can we trouble you to please private message us the affected number so our team may assist.

Regards

Jawaad

HelloPeter Team

Best regards,

's update21 Aug 2017, 12:44
Reviewer Update
Good day So I got this response 3 days ago and still nothing has changed can someone please explain to me why there is no response and why nobody can explain what the issue is. 2weeks has passed and no line at my house but you guys will charge me at the end of the month for noservice My Reference at Telkom is 24053 and the latest one 999410 PS. I am so disappointed in the service fro you guys
's update21 Aug 2017, 12:50
Reviewer Update
Hi I see that I logged a similar case on the 24 Jan 2017 Here is my landline so you can have a look at how many complaints have been logged on this line ***
's update22 Aug 2017, 15:33
Reviewer Update
***
's update24 Aug 2017, 11:55
Reviewer Update
YET AGAIN IT IS DAYS WITH NO REPLY?