1 reviews | Active since Mar 2018
Telkom smoke and mirrors
I have been trying to cancel my telkom mobile account since September 2017 to no avail. I was informed to email the cancellation to an email that has a mailbox full at times and no replies to confirm received. When i followed up they confirmed it will be cancelled and still not. What do i have to do to get the service cancelled and the account retified . Shocking service
HI brent-lovett
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI brent-lovett
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
We apologise for a delayed respond.
Kindly send us the following documents to investigate your query.
cancellation form and ID Copy to ***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
We apologise for a delayed respond.
Kindly send us the following documents to investigate your query.
cancellation form and ID Copy to ***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,