Telkom - smartbroadbank wireless 100GB

<p>I wish somebody out there can help me. I app**** for the smartbroadband wireless 100GB+ on a contract with Telkom on 27th April 2016. On the 5th May I went to Telkom Gateway store to inform them that I had a problem and couldnt connect to the internet. A call was logged on the same day. From the 5th May until today I have been following up with the customer care department and each and every time the customer service agent tells me that the "back office is working on it" I cant even get contact details for the "back office" I just want to know when are Telkom going to install the antenna at my home. In the mean time I have to still pay for the Telkom contract but Telkom does not seem to care that I cant even use the Telkom services that I am paying for. Please can somebody help me with details of who to contact at the secret back office. It is nearly 2 months now that I am waiting at least for some feedback from Telkom and I have been to the Telkom store on at least 3 occassions</p>