Telkom slow systems

Fine, I forgot to pay the land line, it slipped my mind sorry, but why in heavens name must it take 48 hours to reconnect, and worst of all it take working days really? In todays day and age really? Like I said sorry I forgot I got things to do it was on the list it slipped, so you disconnect it friday morning the land line is there, there is a phone, could you not just phone it and say listen we are about to cut the service, then I can say please don't i'll pay it right now I forgot. Now I have to wait from friday till monday looks like even Tuesday morning before my service can be reconnected, if I forgot to pay my isp and they disconnected me, I pay them, phone them and the reinstate my service immediately, but no Telkom I have to wait til the time is over and the weekend doesn't count, for you, but it does for me. Don't know why im complaining here because it won't change a thing, can't go anywhere else, even the fibre that is supposedly being worked on in my area for the last 4 years is done by openserve witch is telkom so yeah please check your system to spead up these issues, don't tel me about the online portal when the internet isn't working that doesn't help.