Telkom slow internet - No fix for 2 weeks

<p>Ive been having issue with my Telkom line for the past 2 week,</p> <p>My voice line did not work for 5 days and internet was very slow. Upon investigating the problem i was told by telkom that new equipment was installed at the exchange and this affected my service. After 5 days my voice line was fixed but my internet was very slow. Im currently on a 10mb line and i am getting a download speed of 1mb.</p> <p>After numerous cals to 10210 i was told there is nothing wrong with my line and that i should inquire with Vox my data provider. I did call Vox and no problem on their side. I repeatedly called Telkom and insisted the problem is on their side but i kept on being told that they do not see a problem with my line and they would excalate my issue. I still have not been contacted by a technitian nor has the problem been resolved.</p> <p>Terrible service for the amount we pay them.</p>