Telkom: Siphoning money off customers
Dear Sir, I cancelled my Telkom Mobile wifi Data service in January 2020, at the store where I surchased the contract. However, Telkom has continued to deduct monies from my bank account. In May Having contacted the excallations department I received confirmation the account was closed. Much to my surprise money was still disappearing from my bank account. In June, I went to the bank to stop the debit orders, only to be billed twice in July with money siphoned off my bank account.
I have tried to resolve this issue in the branch in January 2020. By contacting Telkom per email and receiving confirmation that the account was cancelled and once more through the Telkom website.
To date this issue remains unresolved and money continues to be ****** from my account. Could I please be reimbursed the monies owed to me and could Telkom please stop *****ing money from my bank account!!!!
