Telkom - sipho maseko, Nanganso ndzuzo.

A pity you guys don't have an option for no star, Horrific experience yet to be resolved, telkom sent us a message a week ago to confirm that there is a fault with land lines, on Saturday the 23rd, no wifi connection at all. Spoke to multiple agents with broken promises, the most unhelpful contact Centre. They have advised all will be sorted out and we will receive a call back within an hour, or wait this was Saturday. We are paying for services not rendered for than we should be able to take this company up for this. Up until today nothing, no resolution to the matter or call backs, multiple team leaders spoken too and all useless. A case will be logged with the ombudsman. Obtained email addresses at telkom for sipho maseko, Nanganso ndzuzo.. After the first email, they have blocked off there emails .. This is the kind of service you provide?