Telkom simswap issue somme just ***

Telkom is the most *********** mobile network when it comes to simswaps. How the hell does these Pakistani shops get simcards that are already rica'd to sell to us? Now Telkom can't do a simswap on this number that holds my life. I can't access many of my personal profiles due to this issue, they tell u at the Telkom store mam please purchase a simcards at pep or one of the other retailers do u think I'm be*** to pay R20 to go to a damn pep for a R5 simcards is jy jags? I need Telkom to assist me with my simswap or I'm gonna make my means to take u on