1 reviews | Active since Sept 2009
Telkom simply unable to repair ADSL fault after months
<p>I have reported a Telkom fault approximately 10 weeks ago for the first time and following various "technicians" visiting my premises the fault remains unresolved. Today 22 May a technician (Kevin) who assured me that he would not leave without finding the fault simply left to go check a telkom box following which he promised to return to give feedback. That never happened, he as the technicians on three other occasions simply disappeared without reporting back. In the process I have spend hours on line with simple quick fixes they tried. I am about to stop my telkom service. </p>
Good day Johan,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Johan,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
