1 reviews | Active since Nov 2015
TELKOM simply refuse to cancel debit orders.
TELKOM IS *****ING FROM THE PUBLIC I took on a contract many years ago for a mobile data unit. This unit was used by my mother-in-law. She is now over 80 & doesn't know what happened to the unit, which has been unused for years. I have tried to cancel the debit order, but, although my case has been escalated many times & I have been given reference numbers with promises that TELKOM will no longer draw from my account, it continues - every month. This has been going on for years ! Each month I speak to someone different & my call is "escalated" to someone else who tells me that I will not see another withdrawal. Each month I see my reversed amount from the previous month plus the amount for yet another month taken from my account. Even if TELKOM is legally entitled to continue with the ********* practices of withdrawing after promising to cancel, surely they had a debit order for that original fixed amount per month : surely it is ******* for them to withdraw the previous amounts also. TELKOM IS *****ING FROM THE PUBLIC !
