1 reviews | Active since Aug 2015
Telkom simply not good enough
We have had a number of issues with Telkom over the last few months but this post will reflect on their inability to solve a problem.<br> We have reported a fault weeks ago. I have at least three reference numbers where the fault was (apparently fixed and confirmed via sms) and yet I sit here typing this using my MTN 3G. After the first fix the voice line worked but NO ADSL. After the second report and \fix"the ADSl line was crossed with someone else's and NO voive... after the third \""fix\"" confirmed via sms on Saturday we have neither voive nor ADSL. Have again logged a fault today and not holding my breath for a solution. What is going on at Telkom?!!!!<br> <br> I am now fed up and looking for an alternative to Telkom"
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
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Tebogo N
Telkom Social Media Team
***
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
