Telkom simply does not care!
<p>August 2015 my 3g at home went for the worst after working perfectly well for many years. It all started off with very high pings in the evenings. I reported the issue in August 2015. A referrence number was created and visible under my profile on the Telkom website.</p> <p> </p> <p>I was contacted in August 2015 where some troubleshooting was done to determine if the problem was not with my PC and/or ****le. All was in order. </p> <p> </p> <p>I was then told a technician would come out to the area to take a few readings. The technician came out and recommended the instalation of a booster.</p> <p> </p> <p>All of this was accepted, I was contacted by Telkom shortly after where they told me I qualify for a booster instalation and that thecnical would contact me for instalation arrangements.</p> <p> </p> <p>Closer to December 2015 I queried the installation and was told the local technicians did not have stock and would get such in the early new year (2016).</p> <p> </p> <p>Here I am and this is a line test taken a few minutes ago, almost a year after the initial report.</p> <p> </p> <p>http://www.speedtest.net/my-result/ ********** 644</p> <p> </p> <p>I STILL have no booster. The issue reported under my profile conveniently dissapeared. The services are 10 fold worst off then 1 year ago.</p> <p> </p> <p>Telkom, you promised me a booster shortly after I was told the call was recorded for secord keeping purposes, my next step is seeking legal advice. You cannot promise someone almost a year ago something, and one year later conveniently cover your tracks. You are liers, I have not forgotten. Better call up that old archive and see why you did not keep your promise and give me an honest answer.</p> <p> </p> <p> </p>