Telkom simply does not care.

Do you’ll just not care about the service you’ll deliver? Train your call centre agents as only a few really know whats going on. Update that useless telkom portal that only allows certain changes to be done in the store. A huge company that has cheap workers that have no proper training in terms of system processes as well as product. People work from home and theres terrible background noise which is actually just embarrassing. People write reviews online but no one responds or tries to rectify the problem. Every 3 months you’ll suspend my account yet ive requested for a debit order multiple times!!! I am told the debit order is set up when it hasnt been. Consultants dont get warnings or anything for misled information - WHICH DOESNT HAPPEN AT ANY OTHER COMPANY!!! I work in the service industry and if any of my staff had to deliver the service i get from Telkom they’d be consequences as well as adequate training given! You’ll taking peoples money, so why not deliver a smooth service!???? Terrible service and no way of ending the contract because we’d have to pay the entire contract up.