Telkom, simply assist me. Thank You Kindly.

When signing up for Smartplan LTE @ R429pm, the Telkom consultant V didn't add my father's banking details. We brought in all the relevant details. I found this out the first time we received a bill. In the interim cash payments were being made. Since it had been a month and banking details to debit were still not added, I paid monies due via the Telkom bill. I'd like to place on record that I have made ALL necessary arrangements and acted accordingly in terms of being responsible. I have continuously been liaising with V since signing up for this deal. If I had known that Telkom would offer me 4 FREE simcards which I have not used and then charge me an amount of R192.69 per line for reconnection I would have refused to take anything FREE. I simply want my service reconnected without having to pay almost R1000 for nothing. Every time I VISIT V I pay the necessary monies and I am now tired that after V advises we pay R240 on March 12 to reconnect our line