DB
DAVID B
1 reviews | Active since Sept 2011
28 Sept 2015, 12:58
Telkom simple dont care
I cancelled my Telkom line in May 2015 and Telkom continued to bill me until September. I have finally managed to stop Telkom from *****ing my hard earned money, by having to cancel my debit orders, however, after numerous phone calls and empty promises from Telkom, Telkom simply does not care about refunding the money they owe me. I have used all other alternatives, I am now going to start legal action if this is not sorted out by day's end of 30/09/2015
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Replies (1)Telkom's replyOfficial
28 Sept 2015, 13:43Hello djbacc,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135456.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135456.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply28 Sept 2015, 13:43
Official
Hello djbacc,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135456.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135456.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
