Telkom Sim ND wifi router deal is ****

I hv a bad experience with dis ppl for over 3 month my issue is nt resolved every month dey charge. U a penalty fee of R203 while u changed ur debit order date.. How is it possible 2 print a invoice on da 1st of every month ND put da penalty fee while I'm expecting da debit to go off on da 5th I was on da long call with 1 of da consultant dey can't resolve my issue dey r saying I mst wait for da invoice of November how coz I dnt hv extra money 2 be paying On top of da 1 I'm already paying.. I feel I hv been ****med