1 reviews | Active since Feb 2017

13 Feb 2017, 20:57

Telkom sim card activation

<p>I received my wifi device and sim card Thursday 9 Feb and it's now Monday 13 Feb 20h45 and it's still not working. I have made call after call and they keep telling me sorry the card was not activated and they will now activate it but still it's not working</p>

0
Replies (2)
Telkom
Telkom's reply14 Feb 2017, 11:08
Official

Good day,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Mobile Team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

Telkom
Telkom's reply16 Feb 2017, 11:14
Official

Thank you for making contact with us

We would like to assist further, kindly provide us with the , Sim card number and ID number.

We really do apologize for any inconvenience caused to you.

Regards
Launa
Telkom Social Media Team

Best regards,