Telkom Sim Activation

Hello Peter. I will like your assistance regarding Telkom Mondo. In last week a Mondo Sales consultantant phoned me in connection with a Telkom Mobile deal. 2 x 500mb Top Up contracts with 2 x Hisense phones. I agreed on taking this deal. They already deducted the sim card and admin and contract fees last week Thursday. On Saturday the package was delivered to my home adres. So since Saturday up to now there has been no sim card activated. They said 24-48 hours before this will happen. It is now more then that 48 hours. I'v tried like crazy to get hold of any Telkom member since this morning 8:00. All I get is that they are experiencing high volume calls. But from 8-13??? I doubt. Specially after me holding a line for more then 40min. It just seems like now I have this two new sim contracts, but no way of getting it to work, cause I just don't get hold of Telkom Mondo. Even sent emails and a Facebook Message to them.... if this is going to be their service, I would rather want to cancel the deal..... Is their anyway that you can please assist? Regards ********** 117 Tanja Landsberg