Telkom Showmax subscription nightmare

I am sooooo beyond livid with the non-existent customer service from Telkom SA.

Let me start at the beginning back in June I saw that they had this wonderful Showmax LIT offer that I was interested in so I log on to their website and apply then.... nothing so I try again still nothing. I then phone the so-called customer helpline and get told no I will receive a voucher smsed to me which I will use on the showmax website except I receive no such thing. I then try some more via their website and the Showmax website still no voucher so I call the helpline once again and am told go in store they can help so I do that, at the store they look at me like I am an alien and tell me that they don't handle subscriptions in store so I phone Telkom for the third time to HELP me. Nope try the website again. during this period when I actually wanted a Showmax subscription I also sent e-mails to "support@telkom" hahaha absolutely no support or assistance and no-one I spoke to sounded like they had a clue about how to get a showmax subscription so I decided that I will go without as no-one helps at all.

Fast forward to 6 August 2018 when I receive my invoice and guess what they charge me for two months of 7 Showmax subscriptions and I still don't even have one working subscription! So I start again phoning, e-mailling etc as this is unacceptable R 1 610 for no service received. So eventually the one support agent says go in store so I do, absolute waste of time and fuel as once again I am turned away as they don't deal with billing in store I must phone the pathetic help line. Apparently there is a query logged on their side to assist me, a month later NO ASSISTANCE FROM TELKOM. On one of my e-mails someone gives me instructions on how to cancel the subscriptions from my account, I rush off and do this and also receive a call confirming that I want these waste of money subscriptions off my name. YES, yes I do, please cancel anything from my account with Showmax I tell the lady. I sigh a relieved breath thinking that at least this is resolved even though they have done me in with R 1 610, at least I won't be charged again as this is around the 23rd August and I see that on my account on the website they have been cancelled as promised.

WRONG I receive my new invoice on 4th September and now I am being billed for R 805 on these "cancelled" subscriptions for the full month of September WHAT THE HELL.

I will now once again have to start phoning the useless helpline, and send emails as I honestly do not know how on earth a person cancels anything with Telkom. So anyone looking to get a subscription through Telkom please be very careful and patient and have lots of spare money as they will just keep charging you for no services rendered and you will have to be stringed along the whole time with no help or assistance.