1 reviews | Active since Aug 2016

19 Dec 2016, 11:34

Telkom show max bolt on taking normal data.

<p>Telkom added data bundle in the beginning of the month with a balance of 10gig for showmax.</p> <p> </p> <p>Nothing is being used on the bundle instead it used my 5gig data and now my 3gig data also used on my Telkom. </p> <p> </p> <p>I spoke to Telkom mobile which said i must to land line. When i speak to land line they say i cannot assist me i must speak to Telkom mobile.</p> <p> </p> <p>As confirmed by Nokukhanya: And please advice them its not possible for the fixed line department to assist as there is no active services under your name.</p> <p> </p> <p>So now im stuck between department with account locked.</p> <p> </p> <p> </p>

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Replies (5)
's update19 Dec 2016, 15:41
Reviewer Update

Yes.. TI entertainment added :

Once-off All Networks Data
GPRS: 0 MB remaining
Expires on Fri Jan 13 2017

TI Entertainment

GPRS: 10240 MB remaining
Expires on Sun Jan 01 2017

I did not recieve a missed call. Nr ********** 754

's update21 Dec 2016, 11:35
Reviewer Update

Hi Launa

Thank you for the response.

Please contact me if you have more questions.

Kind regards,

Werner

's update04 Jan 2017, 20:28
Reviewer Update

Hi i am streaming from showmax.com and from my showmax App on my phone and now i am trying my tablet wih my sim in my tablet. The balance on my T1 is still 10gig while it used my other data and then i have to buy extra... i would rather take 10gig clean data like my Previous contract because i have to take out loans to pay for the topups.. I have blocked background data on my tablet and phone because i was told this only works while no other dat is running.really now... Please just give my data or money back for last month, this was was a waist of time and money.

's update16 Jan 2017, 08:40
Reviewer Update

Telkom is busy investigating why the streaming from my app on phone or anything else is using my normal data. How long will this take?

's update24 Jan 2017, 09:26
Reviewer Update

I want to cancel this. It is not working.