Telkom should rename as Hellcom

On Monday both my business lines went down, a not unusual occurrence. They were both reported. When nothing happened to disturb the air, three calls produced three different responses: a serviceman has been assigned; no-one has yet been assigned; a serviceman will be assigned. None of these three individuals has been of any use. The second (hunting) line has worked periodically. The main line is dead, so that my phone is rendered as ineffectual as Telkom. The nett result is a klarge loss of business, which Telkom does not take into account when billing for their non-existent services. The central problem is a total inability to speak to anyone in a responsible position. Any other business run on such lines would be bankrupt in a few weeks. Telkom as State protected, and a monopoly, does not give a damn.