MT
Mainette T

1 reviews | Active since Jul 2017

18 Jul 2017, 14:11

Telkom - Should rather stick to landlines

<p>I have had it up to here with Telkom. After upgrading in July to a R 249.00 p/m contract I have ended up having to pay R 1300 - R 1700 p/m. Statement shows additional data, etc bought that I know for a fact I did not purchase and all they say is, "Well it is what it is". Try and call customer services, you will be lucky to get through. If you do get through to a consultant, they are not very helpful. Very tempted to give Cell C a call to buy me out</p>

0
Replies (1)
Telkom
Telkom's reply20 Jul 2017, 11:25
Official

Good day Mainette,

We have logged and sent your query to our Billing Team for further assistance, feedback will follow.

Your case number is ***6.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team