TELKOM SHOULD NOT BE ALLOWED TO SIGN ON NEW CONTRACTS

I had contract with Telkom for R199 a month, his contract ended in March however I have not been using the router that I had because I have fibre in my house. Telkom has been charging me every month more than R600 a month on this Telkom and on the 25th July they charged me R890 and on the 31st July R298. All of this for a service I am not even using. I would like to know how is that Telkom is still operational. Their number to query accounts is always out of service, their sales team gives you the 10120 number that is advertised on their website which does not work. Their emails do not get responded to, the disputes tell you when you put in your cellphone number that your number is incorrect. How is a business like this still being ********** in their dealings. Its very shady how their sales team can sign up new contracts but consumers cannot get hold of them to resolve their accounts or cancellations. I am disgusted with the service...actually with a company of this magnitude being able to operate and DONOT HAVE A CUSTOMER SERVICE SUPPORT.