1 reviews | Active since Aug 2011
Telkom should fire all their staff!
<p>OK, so after a very long wait, I eventually received my Telkom Internet SIM card, with instructions how to activate it. It involved logging in to their website, entering my Telkom landline no. and the SIM's unique reference no. which I did.</p> <p> </p> <p>The web page thanked me for the submission and stated that I would receive a SMS within 48 hours to confirm activation of the SIM. This was done last Friday (13th May).</p> <p> </p> <p>As expected, by Tuesday I have not received this promised SMS.</p> <p> </p> <p>So, I phoned the dreaded 10210 on the 17th May. As expected the lady on the other side did not have the foggiest clue what I was talking about and had the absolute ridiculous suggestion that I should visit a Telkom shop. After explaining again that I would NOT visit a shop and that I merely want the confirmation SMS, the next lame excuse was that there might be a problem at the IT dept. She promised to do enquiries and get back to me at the latest by Wednesday morning (14th). Today is Friday and no response.</p> <p> </p> <p>PEOPLE, listen to me - we should all make a concerted effort to ban Telkom from this country!</p>
OK, as suspected nothing happened. I duly sent the email with the ICCID number to the email address provided on 24 May.
Two weeks later and NO response.
This is the most pathetic and frustrating company to deal with!
OK, as suspected nothing happened. I duly sent the email with the ICCID number to the email address provided on 24 May.
Two weeks later and NO response.
This is the most pathetic and frustrating company to deal with!
