Telkom should close its doors!!!

Telkom is such a pathetic excuse for a service provider. They do not support their existing customers. I have been sitting with an issue since October of last year and have been calling in several, only to be **** to about cases being logged and given made up case numbers, cases been logged with no notes, cases being closed without contacting me, promised call backs from managers and none have been received, lines being dropped on me, being kept on hold for extended periods of time and then transferred to some random number. Your service is pathetic. No one does their job at telkom. I upgraded my contract and signed up for a R299 package and now you are billing for R339 number *** . No one has helped me with this. I've explained myself so many times to different people who promised a resolution but nothing has happened. Then I downgraded a line from 20gb to 10gb, you then decided to increase my device fee since around September. You rectified this only recently after several calls but the R339 issue is still outstanding. I want 3 months payments refunded of my total invoice as compensation for all of my time wasted, the stress you have caused, the countless calls I've made, the false promises and all the lies your people have made up for an issue that has been ongoing for nearly 5 months now or you can go ahead and cancel my contracts as you are in breach of the agreed payment amounts. I expect an email of apology along with a phone call in response to this.