1 reviews | Active since May 2016
Telkom should change their name to "Hellkom"
<p>Logged a fault on 25/05/2016. Checking progress every day and getting the same "line is being tested". It has been 3 days now that the line is being "tested". I suppose either the people "testing" the line have failed school themselves, they are blatantly lying or a combination of both.</p> <p>Wake up!! I am paying for ADSL and the landline. You are not providing a free service to me - where I must beg and accept your pathetic excuses and lies. I can guarantee that I will be charged for the full month and not pro-rata for the days that you failed to provide service - so I will not settle for playing the waiting game while you expect to bill me.</p> <p>Your lack of staff and technicians is not my problem - just as efficiently and promptly you send your bill every month and expect to be paid - without fail...so too should your support and repairs be.</p> <p>Send someone out here ASAP or this will get nasty very quickly (and trust me - I've been there and done that to know how to).</p> <p> </p>
Hi akes000.
Thank you for the update. Should you experience any further problems, please let us know.
Please note that this query will be closed.
Regards,
Moenieb.
Telkom Social Media Team
Hi akes000.
Thank you for the update. Should you experience any further problems, please let us know.
Please note that this query will be closed.
Regards,
Moenieb.
Telkom Social Media Team
