VG
Vuyiswa G

1 reviews | Active since Jun 2019

20 Jun 2019, 14:39

Telkom Should change it’s name to hellkom

I’ve had it with Telkom and their pathetic service, I app**** in April for my line to be migrated to a new address. Up until today, telkom hasn’t done this, every time I call I get told different excuses from them not being able to get hold of me to deliver the product to them not picking up my address. My details have been updated countless times still they are not able to do this simple task. To day I spoke to thee worst consultant, a Thabo, who told me to ask neighbors for their landlines for telkom to pick up the. Address, mind you previously technicians were dispatched to the address the all of a sudden cannot pick up. His excuse is that my complex is new, this is one of thee oldest complexes in Fearie Glen. Uber Eats can deliver food to my address, but telkom can’t. Your service is pathetic, you do not care about the needs of customers. I fully understand why most of your customers are migrating to Mweb. Your arrogance shows through the way you treat customers.

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