Telkom should be HellKom

<p>Well, well. As I already knew there are thousands of Frustrated customers of the great Telkom, I am one of them. </p> <p>So let's start one by one.</p> <p>1. My ADSL contract (Smart Home) has already expired. so I told them to deactivate all SIM attached to that account, but as usual they never deactivate. If they deactivated They never let me know.</p> <p>2. Seriously I am the dumbest person on the earth, I choose again LTE-A wireless broad band again for my next interent usage. As my internet data which is 50 gigs consumed, I recharge additional 10 gig. But still I was not able to connect internet. And same story again, I contacted their call center and follow all the instractions still it was not working. Call center esclate my case. As usual no resopnse for few days what is happening with my fault. I again call, again they told, the'll will call me and additionally they told anyway it will take 10 business days to fix just internet connectivity problem. So finally I decide to cancel my LTE - A contact.</p> <p>2. Now again, I went cresta Telkom center, explain everything. Customer officer said she raised request it will be cancelled soon. Again a week passed. nothing Happened. Again I went CRESTA telkom center. I asked about LTE cancellation, Again she said she escalated one more time and I would get call from Telkom. Again I am still waiting call from Telkom and no one care. </p> <p>3. After giving me such amazing service, guess what? Today I got SMS from telkom they are going to deduct 899 zar from my Account for the service which I already cancelled. Enough is enough.</p> <p> </p> <p>As I am expat here, I really don't know what to do now? Can somebody suggest me on this forum. because I am the foolish person on the earth who again gave chance to Hellkom to harass me with their really strange service.</p> <p> </p> <p>I wish hello peter had facilities to mark service even lower than Terrible</p> <p> </p> <p>Please somebody help me.</p> <p> </p>