TELKOM SHOULD BE ASHAMED AT THEIR LACK OF CUSTOMER SERVICE

ONCE AGAIN TELKOM HAS FAILED TO CANCEL MY LANDLINE. I WOULD BE SO ASHAMED TO WORK FOR THIS COMPANY AS THEY DO NOT SEEM TO GRASP THE CONCEPT OF CUSTOMER SERVICE. I HAVE BEEN TRYING TO CANCEL MY LANDLINE SINCE APRIL 2016 AND AM STILL BEING BILLED TO DATE, DESPITE NUMEROUS ONLINE REQUESTS AND CHATS, NUMEROUS VISITS TO TELKOM SHOPS AND NUMEROUS CALLS TO THE "CUSTOMER SERVICE" LINE. NOW I GET A SMS TO SAY IF I DO NOT PAY THE OUTSTANDING THEN TELKOM WILL CANCEL MY SERVICE!!!! FOR THE LOVE OF GOD PLEASE DO - THAT WOULD FINALLY BE LISTENING TO ME AS YOUR CUSTOMER!!!!!!!!! I'M NOT SURE IF I NEED TO SEND THE CANCELLATION REQUEST VIA A MESSAGE IN A BOTTLE, CARRIER ***EON OR SHOULD I HIRE A PLANE AND WRITE IT IN THE SKY OVER THE TELKOM OFFICES! FOR THE FINAL TIME - CAN SOMEBODY PLEASE CANCEL MY TELKOM SERVICES.