TELKOM SHODDY SERVICES WITH FIBRE AND INCORRECT BILLING

I would just like to truly state how SHOCKING the services are at Telkom and how *********** the staff are that you get put through I have been trying for 3 months to get my fibre and telkom billing sorted out and still no one can help me. I have made over 30 phone calls only to receive no real help or get rude staff. I had Fibre installed in AprilMay 2020 after my ADSL Router broke it took almost a month for me to get a password and get my fibre up and running. Now fibre is up and running and I am being double billed for adsl I don't have or used FOR THE LAST 2 MONTHS. I am so SICK and tired of calling and begging someone to help me. I WOULD NEVER ADVISE ANYBODY TO EVER GET FIBRE VIA TELKOM RATHER TRY ANOTHER COMPANY. IF THIS REMAINS AN ISSUE I WILL HAVE TO TERMINATE ALL SERVICES WITH TELKOM. HOW DIFFICULT CAN IT BE TO CANCEL THE ADSL WHICH WAS SUPPOSED TO BECANCELLED WHEN THE FIBRE WAS INSTALLED AND DISCONNECT THE TELEPHONE LINE AND ONLY BILL ME FOR FIBRE AND ISSUE A CREDIT FOR THE LAST INVOICE AND RESEND ME A NEW INVOICE. NOT ROCKET SCIENCE!!!! I then get asked if I would like my account as a stop order you must be joking right so I can be billed incorrected more and have an even bigger mess on my hands.