Telkom - shocking shocking shocking

From the start I have had endless hassles with Telkom adsl, wifi and now mobile. You cannot get through to anyone, they debit then the next month they dont. They are quick to cut you off but it takes days of fighting to get reconnected even when it is their fault. I am still waiting for a router from 2019 - the first one took 4 months and then after they wanted to upgrade me with all of the sales promises, I have still never received my router. Now I am having endless hassles with the mobile side. The service is absolutely shocking!!!!