Telkom Shocking Service

If there was less than one star on offer I would use it. My Telkom Mobile contract has expired, and I don't want to renew my contract because of the shocking signal that I receive. I opened a Telkom Business Account and opened a cell phone contract two years ago but it was a huge mistake. Now I am trying to move away from Telkom because of the poor signal, and am getting the runaround. I have called so many different numbers trying to cancel. The one lady even gave me the wrong email address to cancel my contract. The other tells me to do it online on my Telkom portal but that doesn't even work. They are so quick to give you cheaper contracts but you get what you pay for. Can someone at Telkom tell me how I can cancel my contract? You make it extremely difficult to cancel so that you can continue debiting my account every month. This is just ridiculous. I can't even speak to one person to help me move on to prepaid. I wouldn't recommend Telkom to anyone especially if you have a business.