Telkom Shocking service and feedback

Returned phone within 7 days of purchase of contract, took out a new contract and currently being billed for TWO contracts.<br> <br> I have contacted ombudsman as I have phoned in excess of 27 times and spent more than an hour each time on HOLD for assistance. Promises of Cancellations coming back to me have been futile. Staff incredibly incompentent. <br> <br> Dealings with the following people: Levi Makena, Nqobile Thusini, Sibusiswe, Babalwa Vukapi, Bongani Nkuna .<br> <br> Not one of them bother coming back to me. I am mortified that this has continued on in this fashion. I will be returning each and every debit order that has to go through this account until this is sorted. This theft on Telkoms part if they are charging me for something I do not possess.<br> <br> This is the worst company I have ever dealt with. I will go on every platform I can until I get this situation resolved.