Telkom! Shocking service!

I paid my outstanding balance on ny contract amount last week wednesday and they told me it will take 72 hrs to reconnect. I wait 72 hrs and nothing happens. I then have to phone in to be told tht my account has been written off and they have escalated the matter and it will take another 72hrs...well its wednesday again to and nothing (what a surprise) i phone in again and once again the matter has not been resolved. Seems telkom works when they want money but once you hve paid customer care goes down the drain. Disgusted at the way my situation has been handles. Think its time to switch to a new provider. Congrats Telkom team.