telkom shocker

I requested a telkom line transfer and received a call from an agent confirming that the line transfer would be done on 17 september. this was confirmed by sms.<br> today the 17th september the technical person did not arrive, did not call me to reschedule...nothing.<br> I am moving house tomorrow and there is no one I can call to address my complaint. no wonder telkom needs to beg for funding from national treasury to pay for their inefficiency...things will never change with a monopoly. there is no number to call, no one to speak to so that the line transfer can be done. not that telkom cares and there will be no response to my complaint.