1 reviews | Active since Jun 2018
Telkom ****ty Internet
Telkom, once again my internet is not working. Every 2-3 weeks I have the same problem.
Now you tell me their is a fault with the cable at the exchange and nothing has happened since Friday. I am fed up with your constant excuses and feel it is time to cancel my subscription with you.
I pay for a 10 meg line which has never ran at that speed the you have the audacity to tell me that I am to far form the exchange. When I took the upgraded line I was told I would be able to get the 10 meg line but that was obviously just to take more money from me.
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback. Make sure you post a? Private Reply? to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback. Make sure you post a? Private Reply? to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,