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Leroy R

1 reviews | Active since Mar 2018

02 Oct 2018, 12:05

Telkom, ****

I wish I could give negative stars...I've had a contract for 15 months now and it's been absolute hell and I've never had such **** service in my life! They *****ed up my debit orders every single months and I have to pay fine and penalties regardless if the debit order went off correctly or not. I hate Telkom with all my being

0
Replies (2)
Telkom
Telkom's reply28 Oct 2018, 08:30
Official

Good Day Leroy

Thank you for making contact with us.

We have tasked this matter to our mobile team for assistance. Would you kindly send us your ID number, effected mobile number and alternative contact number to our social media platform, Facebook- TelkomZA or Twitter @Telkomza

Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

LR
Leroy R's update28 Oct 2018, 14:06
Reviewer Update
On social media? Are you serious? So now you going to make it even harder to get any help from what's got to be there most useless company I've ever had to deal with.....I don't write this on hello Peter to get a reply it's to remind everyone how ****ing **** your service is! You have all my details so since it's been 16 months now why don't one of your so called "specialists" ****ing call me back for once? Or are you too dam busy *****ing us all over to actually care about customer service?