Telkom Shelly Centre

<p>Never have I experienced such bad service!!!!! I bought a phone on contract and within four months it started giving trouble. It was sent in for repairs on the 2nd February 2017 as at today the 16th May 2017 there is still no phone. Since then the monthly debits go off as usual despite not having a phone. My son has been to them four times to follow up and i have been there for a third time today. Needless to say they were all sitting around doing nothing and yet when you call them there is no reply. Their response is that they only deal with the sales side and that they repair centre is the problem......who sold me the phone.....the repair centre??????????? and whose sales are going to be lost due to their bad service. ......seems that they have never heard of follow up on repairs for their customers. I have never been annoyed to a point where i swear but this was just way over the top in terms of BAD SERVICE!!!!!! After swearing i have now been told the phone will be despatched tomorrow......is swearing and being rude really necessary to be treated fairly!!!!</p>