TELKOM - shame on you!

We have been without our TELKOM connection home phone for a week (7 days!) now. <br> We are truly fed up with the hours that TELKOM took up to answer our complaints (promises, promises ...), to send a number of text messages with a case number. Other people also reported on numerous accasions on our behalf. <br> TELKOM pay a lot of people in their problem solving centers to do a job that have NO positive outcome as far as solving the problem is concerned. In the meantime the clients keep on paying their bills. What for? <br> Shame on you TELKOM!