MD
Maggie D

1 reviews | Active since Aug 2017

10 Aug 2017, 13:53

TELKOM SERVICES TERRIBLE

<p>Hello Peter,</p> <p> </p> <p><br />10/08.2017</p> <p> </p> <p><br />TELKOM SERVICES TERRIBLE</p> <p> </p> <p><br />I have sent an e-mail to Telkom to cancel my ADSL LINE. They went and cancel my private home Tel. no. Since Monday I have been sending several e-mails requesting them to re-connect my landline and ONLY CANCEL THE INTERNET LINE. I have made several calls to 012 x ********** and spoken to Aviwe. This morning I phoned twice, just to be told she will phone me back. I am still waiting.</p> <p>I have got two grandchildren that are ill with flu. Surely it does not take more than 4 days just to re-connect the telephone line. I also phoned 10210 and just get put on hold or transfer to someone else and nobody picks up the phone.</p> <p> </p> <p><br />PLEASE HELP AND GET TELKOM TO RE-CONNECT (041) ********** REGISTERED ON MR JOHN JACKELMAN'S NAME.</p> <p> </p> <p><br />Thanks,</p> <p>Maggie Devine </p>

0
Replies (1)
Telkom
Telkom's reply13 Aug 2017, 13:44
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,