Telkom services discontinued still handed over

Telkom acc handed over for collection despite the fact we gave you 1months notice as requested for land-line & ADSL Ref no: ********** 0, ********** 2, ********** 3 on 30/10/18. I refer further ref no : ********** 4, ********** 0, ********** 4, ********** 3, ********** 4 for all our bill disputes trying to get our final account issued correctly so we could settle it but you kept billing us each month ignoring all our queries. Your 1023 is a joke with rude call centre people who often **** the call when talking to them! Further fault reporting reference numbers for which we are owed a credit for cos our line couldn't be repaired Ref no: ********** 9, ********** 8, ********** 8, ********** 3, ********** 8, ********** 9, ********** 0, ********** 8, ********** 8. All I can say is wake up your accounts department to do there job properly cos if we get blacklisted through no fault of our own there will be serious consequences. I have turned to social media cos for 6 months I haven't been helped with all my account queries. Please Telkom reply to sort out your mistake not mine.